Responsible Service

Responsible Service

Sonnel Hospitality is committed to providing a safe, enjoyable, and responsible environment for all patrons across our venues, whether engaging in gambling or alcohol consumption. We recognise that both gambling and alcohol are legitimate forms of entertainment and social activity for many, but each carries potential risks of harm. Our Responsible Gambling and Responsible Service of Alcohol Codes of Conduct reflect our dedication to putting patrons first by promoting informed choices, offering meaningful support, and proactively minimising related harms. We operate gaming and liquor facilities as a privilege under NSW law, and we proudly go above and beyond legal requirements to ensure our patrons’ well-being remains at the heart of everything we do.

Responsible Service of Alcohol Policy   Responsible Service of Gaming Policy